As of April 1, 2026, First Tech Insurance Services LLC and DCU Financial Insurance Services LLC (DCU Insurance) have merged. DCU Financial Insurance Services (DCU Insurance) will continue operating under its existing name, which serves as a doing business as (d/b/a) name for First Tech Insurance Services. For DCU Insurance Customers, there are no changes at this time. As we work to combine operations, we look forward to providing even more value to you and the communities we serve. Thank you for continuing to trust us to protect the things you love most.
If you have questions, need service, want a quote, or need to file a claim, you can count on us. DCU Insurance is open from 8:00am to 5:00pm ET, Monday through Friday.
For Massachusetts, New Hampshire, Connecticut, Maine, Colorado, and Georgia residents:
* Please note that ordinary email is not secure. You should avoid including any sensitive personal or financial information. Contact DCU directly with specific questions concerning your account or membership.
DCU Financial Insurance Services ("DCU Insurance") is a d/b/a name for First Tech Insurance Services, LLC (“First Tech Insurance”). First Tech Insurance is an affiliate of Digital Federal Credit Union (DCU), a division of First Technology Federal Credit Union (First Tech). Business conducted with DCU Insurance or First Tech Insurance is separate and distinct from any business conducted with the credit union.
Remember that any insurance required as a condition of the extension of credit by DCU or First Tech need not be purchased from DCU Insurance or First Tech Insurance and may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice.
Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk.
If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, you may call us.
